Trust Center

Trust should be visible in the workflow.

See what enters Chartera, how AI assists the work, where your team reviews it, and what remains under customer control.

Chartera Trust Boundary
Visible Controls

Inputs

Read-only EmailDocumentsVoyage Data

Inside Chartera

Prepare the work

Not Sent
ClassifyCheckConnectDraft

Your Team

Approve · Correct · Hold

Sources AvailableDecision RecordedAccess Controlled
The Boundary

Clear inputs. Clear purpose. Clear review.

01

What Enters

Only the data needed for the agreed work.

Read-only inbox access

Forwarded email

Uploaded documents

Voyage records

02

What Chartera Does

AI assists the work without making the commercial call.

Classify

Parse

Summarize

Connect context

03

What Your Team Gets

Prepared work with the relevant basis still available.

Checks

Drafts

Alerts

Next actions

No training public modelsNo send, delete, relabel, or move through connected inboxes
Human Control

Chartera prepares. Your team decides.

AI can narrow the review work. The commercial call remains an explicit team step.

01

Prepared

Classify, compare, calculate, or draft.

02

Reviewed

Approve, correct, escalate, or hold.

03

Recorded

Keep the basis, review, and decision together.

Customer Control

Control follows the data.

Access

Role-based controls help restrict who can view, edit, and approve commercial work.

Disconnect

Connected access can be revoked by the customer.

Delete

Deletion requests follow the retention and deletion terms agreed for the deployment.

Residency

Hosting and deployment options can be reviewed against customer requirements.

Deployment Review

What we review with your team.

OAuth scopes and inbox access

Subprocessors and model use

Deployment and hosting

Retention and deletion

Data residency requirements

Common Questions

The first answers procurement needs.

This public summary is the starting point. Deployment-specific details are reviewed directly.

Can Chartera send, delete, or modify connected email?

No. Supported OAuth inbox connections are read-only. Chartera does not send, delete, relabel, or move email through the connected account.

Is customer data used to train public AI models?

No. Customer commercial data is not used to train public AI models.

How is AI used inside Chartera?

AI assists classification, parsing, summarization, comparison, and context assembly. Commercial review remains with the team.

Can access be disconnected and data deleted?

Yes. Connected access can be revoked, and deletion requests follow the retention and deletion terms agreed for the deployment.

Bring us your security requirements.

We can review your checklist, architecture expectations, and deployment needs directly.

Request a Security Review