Inputs
- Raw emails and forwarded operational correspondence
- Attachments, CPs, SOFs, invoices, reports, and source documents
- Parsed events, clauses, and operational records
- Matched TC, voyage, counterparty, finance, laytime, or claims context
Maritime Guides
How should maritime teams review AI-assisted work?
Useful AI-assisted work should show the information used, the assumptions made, what still needs checking, and who approved the next step.
How the Work Holds Together
Inputs, checks, exceptions, and human review.
The useful result is not an isolated answer. The team needs to see what Chartera used, what it did, what can still go wrong, and where judgment is required.
Chartera
- Keeps source references visible next to extracted outputs.
- Turns evidence into reviewable workflow objects, not one-off chat answers.
- Preserves desk approval points for commercial decisions and material sent outside the team.
Watch For
- A generic summary loses the clause, email, report, or attachment behind the conclusion.
- A generated task has no owner, deadline, source basis, or review state.
- Teams receive a polished answer but still need to rebuild the evidence trail before acting.
Human Review
- The desk still reviews matched context, assumptions, confidence, missing evidence, and commercial decisions before the output is used.
What the Team Reviews
Reviewable output anatomy
Evidence
Email, attachment, document, report, or source reference
Classification
What kind of operational record this is
Context
Matched TC, voyage, counterparty, or claims context
Action
Confirm, follow up, mark reviewed, or open in contract
Trace
Source basis and review state stay attached
A plausible answer is not enough
Commercial desks handle CPs, recaps, SOFs, invoices, claims, port updates, and private communication. If the team cannot see what an answer used, checking it can take longer than doing the work manually.
What the team should be able to check
The result should retain the relevant messages, clauses, reports, SOFs, invoices, or records, identify open assumptions, and make the next action clear.
Why this gets more useful over time
Reviewed work can inform later alerts, laytime review, claims follow-up, and management visibility without asking the team to start from zero each time.
Common Questions
Does this require fully autonomous AI?
No. Chartera keeps people in control of commercial decisions and work sent outside the team.
What should buyers ask vendors?
Ask what source references are retained, whether outputs are reviewable, what systems can be connected, and how customer data is handled.
Where should a team start?
Start with repetitive workflows where missing context creates risk: laytime review, document preparation, claims context, and ops action tracking.